One brand standard, trained the same way in every location.
A franchise runs on consistency, and training is where it breaks first. HQ writes the standard; each location has its own staff, its own turnover and its own extras. This program keeps one source of truth at the centre, gives every location its own space, and rolls the numbers back up to you.
The standard set centrally is not what runs in branch
- Head office sends the training and cannot see whether the branch opened it.
- Each branch invents its own method and the brand standard drifts.
- Opening a new branch means building the training from scratch.
- You learn which branch fell behind only when a complaint arrives.
What a franchise LMS has to get right
One standard, many owners, constant turnover, and a rollup you can act on. Each of these is already handled.
One standard, sent once
HQ publishes; every location gets the same version
centralA space per location
owners manage their own staff and see only their own numbers
per locationLocations add their own
local extras sit alongside the standard without forking it
local extrasRollup for HQ
completion by location and region, in one view
rollupBuilt for turnover
new hires start the same program the day they are added
self-serveProof for audits
who trained on which version, exportable
recordA franchise program across locations, ready to copy
Northgate Coffee trains 42 locations from this panel. Click through the brand standard modules, the opening check and the location automations.
Like it? The whole franchise program copies into your space, locations and all. Rewrite it in your own words afterwards.
The standard is only real if every location trains on it.
Copying is free. Keep the rollout and reporting structure, put your own brand standard in, and the next location opens with training already set.